Algemene voorwaarden
Terms of Service
Last updated: July 2026
Overview
Welcome to MotoXLab.
These Terms of Service govern your access to and use of the MotoXLab website, including all products, services, and content made available through our online store.
By accessing our website or placing an order, you agree to these Terms of Service. If you do not agree with these Terms, please do not use our website.
Throughout these Terms, the words “MotoXLab”, “we”, “our”, and “us” refer to MotoXLab.
1. Eligibility
By using our website, you confirm that you are legally capable of entering into a binding agreement under the laws of your country.
You agree to provide accurate, complete, and current information when placing an order.
2. Products
We make every effort to ensure that all product descriptions, specifications, photographs, and pricing are accurate.
However, we reserve the right to:
- Correct errors or inaccuracies.
- Modify product specifications without prior notice.
- Change prices at any time.
- Discontinue products without notice.
- Limit quantities available for purchase.
Product images are provided for illustration purposes only. Colors may vary depending on your screen and the manufacturing process.
Many MotoXLab products are manufactured using advanced 3D printing technology. Minor cosmetic variations such as visible layer lines, slight surface texture, or small color differences are normal characteristics of the manufacturing process and do not affect the functionality or performance of the product.
3. Orders
Submitting an order constitutes an offer to purchase.
Orders are only accepted once MotoXLab has confirmed the order.
We reserve the right to refuse or cancel any order, including but not limited to cases involving:
- Pricing errors
- Product availability
- Suspected fraud
- Incorrect customer information
If payment has already been received for a cancelled order, a full refund will be issued.
4. Pricing & Payment
All prices displayed on our website are shown in the selected currency.
Shipping charges, taxes, duties, or import fees (where applicable) are calculated separately during checkout unless otherwise stated.
Customers are responsible for providing accurate billing and payment information.
5. Shipping
Estimated delivery times are provided as guidance only and are not guaranteed.
MotoXLab is not responsible for delays caused by:
- Shipping carriers
- Customs authorities
- Weather conditions
- Force majeure
- Other circumstances beyond our reasonable control
Risk of loss transfers to the customer once the shipment has been delivered by the carrier.
6. Product Compatibility
Customers are solely responsible for verifying that a product is compatible with their motorcycle before purchase and installation.
If you are unsure whether a product fits your motorcycle, please contact MotoXLab before placing your order.
7. Installation & Product Use
MotoXLab products are designed only for their intended purpose.
Customers are responsible for:
- Correct installation
- Proper maintenance
- Safe use of every product
Always consult your motorcycle manufacturer’s service manual before installation.
Improper installation, misuse, modification, abuse, accidents, crashes, or use outside the intended purpose may result in product failure and are entirely the responsibility of the customer.
8. Off-Road Use
Many MotoXLab products are designed primarily for motocross, enduro, racing, or off-road use.
It is the customer’s responsibility to ensure compliance with all applicable local laws and regulations before installing or using any MotoXLab product on public roads.
9. Warranty
MotoXLab stands behind the quality of its products.
Our warranty does not cover damage resulting from:
- Incorrect installation
- Misuse
- Product modification
- Abuse
- Racing incidents
- Crashes
- Normal wear and tear
- Improper maintenance
Minor cosmetic characteristics resulting from the 3D printing process are not considered manufacturing defects.
Nothing in these Terms limits your statutory consumer rights under applicable law.
10. Returns & Refunds
Returns, exchanges, and refunds are handled in accordance with our separate Return & Refund Policy.
Please refer to that policy before requesting a return.
11. Intellectual Property
All content on this website, including but not limited to:
- Product designs
- Logos
- Product photographs
- Graphics
- Text
- Manuals
- CAD files
- STL files
- Branding
is the exclusive property of MotoXLab unless otherwise stated.
No content may be copied, reproduced, distributed, sold, or used for commercial purposes without prior written permission from MotoXLab.
12. Third-Party Links
Our website may contain links to third-party websites.
MotoXLab is not responsible for the content, services, or privacy practices of external websites.
Use of third-party websites is entirely at your own risk.
13. Prohibited Use
You may not use our website:
- For unlawful purposes.
- To infringe intellectual property rights.
- To distribute malicious software.
- To interfere with website security.
- To submit false or misleading information.
- To copy or scrape website content without permission.
We reserve the right to suspend or terminate access for violations of these Terms.
14. Disclaimer
MotoXLab products are intended for experienced users and mechanics.
The information provided on this website is for general guidance only and should not replace the recommendations of your motorcycle manufacturer.
MotoXLab makes no guarantee that every product is suitable for every application.
15. Limitation of Liability
To the fullest extent permitted by applicable law, MotoXLab shall not be liable for indirect, incidental, consequential, or special damages arising from:
- The purchase of our products.
- Product installation.
- Incorrect installation.
- Product misuse.
- Product modification.
- Motorcycle damage.
- Loss of use.
- Racing incidents.
- Personal injury resulting from improper installation or misuse.
MotoXLab’s maximum liability shall never exceed the purchase price of the product concerned, except where prohibited by law.
16. Privacy
Your personal information is processed in accordance with our Privacy Policy.
17. Governing Law
These Terms of Service shall be governed by the laws of the Netherlands.
Any disputes shall be submitted to the competent courts of the Netherlands unless mandatory consumer protection laws provide otherwise.
18. Changes to These Terms
MotoXLab reserves the right to update these Terms of Service at any time.
The latest version will always be published on this website.
19. Contact
If you have any questions regarding these Terms of Service, please contact us.
MotoXLab
Email: info.motoxlab@gmail .com